Chase Bank

Reviews

• ★ ☆ ☆ ☆ ☆
  Horrible place rude manager and bankers . Will notice a client waiting rather patiently or inpatiently and they will not acknowledge them b/c they are too busy chatting until you say something or complain . One particular banker name is Michael; sarcastic as heck he enjoys wasting people time , lacks communication skill and compassion it’s easy to see he’s miserable as hell . Waited 25 mins to notaries something & once I was finally noticed I clearly stated I need something done ASAP by a certain time & fax for an EMERGENCY& he witnessed me calling the place 4 times in front of him begging them to wait On thé fax before closing & that the bank will fax the paper ASAP not once did it cross his mind to state the he “ can’t fax” or not allowed to do one page of paper so I wouldn’t be killing my self for something . He purposely slow down the process with his smart mouth & responses and said with a big smile on his face “ I can’t not fax this for you “. His energy; his sarcasm; his smile ; his attitude; demeanor was all messed up . Called the manger to complain not once did she apologize she keep making excuses for the banker ; laughing at me on the phone , sucking her teeth , making false accusations on me when this “manager” claims she was in the back & also kept cutting me off the had the nerves to hang the phone one me .
  By Chenalyne cantave, February 28, 2018
• ★ ☆ ☆ ☆ ☆
  Horrible place... Believe me this is worst 'Chase bank' in US!.. You cannot withdraw your own money!.. tellers are rude and extremely slow. They stare at you that you are thieves.. Theyre just too busy talking to each other. Customer service is very poor. 1. Had to withdraw $20k but I was asked to check some nearby chase locations .. only 5k was given Note: Before coming to bank we had called this location and mentioned about withdrawing 20k 2. when I withdraw money.. Teller gave me extra $300 .. I came to know when I counted after reaching office in NJ. Called immediately and let them know and said that I will be around that area that coming Saturday ( 3 days later ).. It was real torture till Saturday.. multiple calls.. people do not sync up.. They did not have any courtesy to say 'Thank You' for calling and returning money. 3. When you enter everyone will stare at you.. they are reluctant to provide service. Later I stopped going here.. you get THE BEST service in "365 New York 303 Orangeburg, NY 10962" "1 East Central Avenue Pearl River, NY 10965" locations.. You are treated well in these locations..
  By Srikanth Balakrishnan, June 15, 2017

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